Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy regarding our use of cookies and tracking technologies. This policy was last updated on January 23, 2026, and forms an integral part of our overall privacy framework for UK-based gaming services.
What Are Cookies and How We Use Them
Cookies are small text files that are placed on your device when you visit our website. These files contain information that is transferred to your device’s hard drive and help us recognise your browser and capture certain information about your preferences and gaming activities. We use cookies to enhance your gaming experience, ensure platform security, and comply with UK Gambling Commission requirements for player protection and responsible gambling measures.
Our platform utilises various types of cookies to provide essential gaming services, maintain session security, personalise your experience, and analyse usage patterns. Some cookies are essential for the operation of our gaming services and cannot be disabled without affecting core functionality such as account access, game loading, and payment processing. Other cookies help us improve our services and provide targeted content based on your gaming preferences and behaviour patterns.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core gaming functionality, account authentication, payment processing, and security measures. These cookies enable basic features like game loading and account access. | Session or up to 12 months |
| Performance Cookies | Collect information about how you use our gaming platform, including pages visited, games played, and any error messages encountered to improve our services. | Up to 2 years |
| Functional Cookies | Remember your preferences, language settings, game favourites, and customisation options to provide a personalised gaming experience on return visits. | Up to 2 years |
| Marketing Cookies | Track your activity across our platform and other websites to provide relevant gaming promotions, bonuses, and advertisements tailored to your interests. | Up to 13 months |
Third-Party Cookies and Gaming Partners
We work with various third-party providers to deliver our gaming services, including game developers, payment processors, analytics providers, and marketing partners. These third parties may place their own cookies on your device to provide their services effectively. For example, game providers may use cookies to maintain game state and progress, whilst payment processors use cookies for fraud prevention and transaction security.
Additionally, we utilise analytics services to understand player behaviour, identify popular games, and improve our platform performance. Marketing partners may also place cookies to help us deliver relevant promotional content and measure the effectiveness of our advertising campaigns. We ensure that all third-party cookie usage complies with UK data protection regulations and our privacy standards.
Managing Your Cookie Preferences
You have several options for managing cookies on our gaming platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may impact your ability to use some features of our gaming services, including account functionality and game performance.
- Access your browser’s cookie settings through the privacy or security section of your browser preferences
- Choose to block all cookies, allow only first-party cookies, or selectively manage specific cookie categories
- Set preferences for future cookie placement and delete existing cookies stored on your device
- Configure settings for third-party cookies separately from our platform’s essential cookies
- Enable or disable location-based services that may use cookie data for compliance with UK gambling regulations
Browser-Specific Cookie Management
Different browsers provide various methods for managing cookie preferences. In Google Chrome, access Settings, then Privacy and Security, followed by Cookies and Other Site Data. For Mozilla Firefox, navigate to Options, then Privacy and Security, and locate the Cookies and Site Data section. Safari users can find cookie controls in Preferences under Privacy settings.
Microsoft Edge users should access Settings, then Cookies and Site Permissions for detailed cookie management options. Internet Explorer provides cookie controls through Internet Options in the Privacy tab. Mobile browsers typically offer cookie management through their respective settings menus, though options may vary depending on your device and operating system version.
Cookies and Responsible Gambling
We use cookies to support responsible gambling initiatives as required by UK Gambling Commission regulations. These cookies help us monitor playing patterns, implement deposit limits, track session duration, and identify potentially problematic gambling behaviour. This information enables us to provide appropriate interventions and support resources when necessary.
Our responsible gambling cookies also facilitate self-exclusion tools, cooling-off periods, and reality checks that remind you of time spent gaming. These protective measures are essential for maintaining a safe gaming environment and ensuring compliance with UK gambling laws. Disabling these specific cookies may limit our ability to provide certain player protection features.
Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our services, technology, or applicable regulations. When we make significant changes, we will notify you through our platform or via email if you have an active account with us. We encourage you to review this policy regularly to stay informed about our cookie practices.
If you have questions about our use of cookies or wish to exercise your rights regarding cookie data, please contact our privacy team through the customer support section of our platform. We are committed to addressing your concerns and providing clear information about our cookie practices in accordance with UK data protection requirements and gambling industry standards.